Performance Escrow & Capital Protection Policy
Sovereign UK Treasury Protocol · Stripe Verified Custody
1. The Escrow Custody Standard
Traditional agency retainers and upfront directory subscription fees expose businesses to 100% of the downside risk. CustomersNOW solves this structural imbalance through Pre-Funded Performance Escrow Custody.
2. How Escrow Funds Are Managed
Your deposit sits securely in your dedicated Stripe-backed escrow account balance.
Capital is only deducted from your balance when a real, phone-verified customer in your chosen postal district lands directly in your client dashboard.
Any unallocated, unspent escrow capital can be refunded back to your original payment card with a single click from your billing portal anytime.
3. Verification & 48-Hour Dispute Protocol
Every customer quote delivered is verified against UK telephone routing tables and postal district bounds. If a lead is unreachable, out of service area, or fraudulent, submit a dispute within 48 hours to receive an immediate 100% balance credit.
4. Treasury Auditability
All transactions, deductions, and top-ups are logged to your immutable cryptographic ledger in the Client Portal. For billing or treasury questions, contact [email protected].