Prepaid Campaign Retainer & Credit Ledger Policy
Sovereign B2B Marketing Framework · Principal Reseller Model
1. The Campaign Credit Standard
Traditional agency retainers and upfront directory subscription fees expose businesses to 100% of the downside risk. CustomersNOW solves this structural imbalance through Advance Campaign Retainers & Closed-Loop Service Credits. CustomersNOW operates as an independent principal media reseller; deposits represent advance payments for verified customer acquisition services.
2. How Campaign Retainers & Credits Function
Your advance deposit is credited to your active Campaign Credit Ledger as non-transferable service units.
Credits are only debited when an exclusive, phone-verified customer enquiry in your designated postal district is delivered directly to your client switchboard.
Any unspent, unallocated campaign credits can be refunded in full back to your original payment method at any time upon notice, with zero lock-in or exit fees.
3. Verification & 48-Hour Quality Assurance SLA
Every customer quote delivered is verified against UK telephone routing tables and postal district bounds. If a lead is unreachable, out of service area, or non-commercial, submit a dispute within 48 hours to receive an immediate 100% credit restoration.
4. Corporate Transparency & Tax Compliance
All transactions, deductions, and top-ups are logged to your immutable cryptographic ledger in the Client Portal with automated HMRC-compliant VAT receipts. For billing or account queries, contact [email protected].